Travel and arrival in New Zealand

Discover the most important things about travelling to New Zealand and arrival in this country.

Before you travel to New Zealand

Your passport

Check your passport:

  • Does not expire before:
    • 3 months after leaving New Zealand, or
    • 1 month after your departure, but only if your passport has been issued by a country in which a New Zealand embassy or consulate issues passports.
  • It is valid – for example, that it has not been reported as lost, stolen or invalidated by the government that issued it.
  • Combine the information on your eTA Visa or passport and you have the right visa for New Zealand.

If you are traveling with another passport

If you do not use the same passport as the one registered on your NZ eVisa, you should request that your visa be transferred to the new passport prior to your trip. You may arrive late if you are traveling on another passport, as your visa information is linked to the passport you are using.

Your visa

Check your visa to find out what the requirements are. You may not be allowed to enter New Zealand if you cannot demonstrate that you meet the conditions of your visa. For example, how much money you need for your stay in New Zealand depends on your visa.

Collect the necessary documents. Bring with you:

  • A copy of your eVisa letter and
  • Proof that you meet the NZ eTA Visa requirements – for example, you can use:
    • Your travel ticket indicating that you wish to leave New Zealand, and
    • Bank statements indicate you have enough money to live here.

Purchase your ticket only when we grant you a visa or when your application is approved in principle. If the processing of your application is delayed or if we do not grant you a visa, you may lose the cost of your ticket or reorganise your travel.

New Zealand NZeTA

If you do not need a visa prior to travel

Some travelers may apply for a visa and entry clearance upon arrival in New Zealand. They understand:

Visitors from visa-exempt countries
Passengers in transit from countries exempted from the visa requirement.

Other travelers who do not need to make an application are:

  • New Zealand citizens and visa holders based in New Zealand
  • Australian citizens and permanent visa holders.

Check-in for your trip

If you check in for your trip and arrive in New Zealand, you will need to provide proof:

  • a valid passport or travel document and
  • a visa to travel or transit through New Zealand.

Information about you

Before starting your flight or shipment to New Zealand, we check our records to make sure you have permission to travel here.

Airlines also provide us with information known as Passenger Name Record (PNR) information, which we use to examine travellers more closely.

What should be checked?

We not only check your passport and visa, but also if you have a real reason to come to NZ. You must answer our questions honestly, otherwise you cannot come here.

Next steps of your trip

We may want your ticket to show up when you leave New Zealand. We may ask you to see other tickets or visas when you travel to a country where you travel:

  • Require a visa or transfer ticket to.
  • You are not a citizen of – you have to prove that you have the right to enter this country.

We do not need to see if your visa or letter label says so:

  • No round-trip / stalking is required, or
  • The owner of this visa is sponsored.

Support yourself in New Zealand

We can also show you how you can financially support this country.

Your character

We may also want to check that you are of good character and that you meet your visa requirements. This may include questions about your conviction or whether you have been deported from another country.

Your health

We can also demand proof of your health. Before you can enter New Zealand, you must be in good health or receive a medical exemption.

Arrival in New Zealand

When you arrive in New Zealand, you will request an entry permit. This process is usually fast, but immigration officials can ask you additional questions before granting entry. You have to answer these questions honestly.

How to apply for entry clearance?

There are two ways to apply:

  • Presenting your documents to an immigration officer,
  • With a Smartgate or eGate, not all passport holders can use this option.

To apply for an entry clearance, the following information is required:

  • Completed arrival card – will be given to you by plane or boat prior to your arrival.
  • Passport or travel document.
  • Visa – if you want to apply for a visa.
  • Airfare from New Zealand to a country where you can enter.

Customs and biosecurity

Other border authorities, such as New Zealand Customs and the Ministry of Mineral Industry (MPI), check that you meet the entry requirements. You may be refused entry if you fail to do so.

Apply now for the NZeTA